Consulting first. Then we build.
Every engagement begins with understanding. We sit with you, learn how your business actually runs, and agree on what's worth building — before a line of code. Only then do we implement. Today, that means our Concierge product. More to come.
Consulting and implementation, in one engagement.
Consulting isn't a separate product. It's the first phase of every engagement — the part where we make sure what we build is worth building.
What we do together
- ConsultUnderstand your operation, surface the highest-leverage opportunities, agree on what's worth building.
- DesignMap the system together: what the AI does, what it doesn't, how it connects to your existing tools.
- ImplementBuild, test, and hand over. You leave with something that runs without us.
- Stay closeMonitoring, refinement, and the next conversation when you're ready.
Per deployment · Platform-agnostic
A quiet host for every conversation.
A multi-lingual AI concierge that meets your customers on WhatsApp or Telegram, answers their real questions, books their appointments, and knows when to hand off to a human. Specially made for individuals and SMEs in Singapore — where the first conversation matters.
What it includes
- Messaging-platform nativeLives on WhatsApp and Telegram, ready for the platforms your customers already use.
- Multi-languageEnglish, Mandarin, Tamil, Malay, Singlish, and more — answered in the language each customer writes in.
- Custom FAQ and recommendationTrained on your products, pricing, and policies. Diagnoses what the customer needs and recommends the right service.
- Bookings on your calendarConnects to Google Calendar to schedule, reschedule, or cancel appointments — across multiple staff or technicians.
- CRM-connectedCaptures every lead and contact into a CRM such as a Google Sheet you already use. No data left behind in the chat.
- Memory across conversationsRemembers returning customers and the context of past chats. No repeating yourself.
- Human handoverClean escalation to your team with full conversation context when judgment is needed.
- BroadcastSend announcements, updates, or offers to your contacts on the same channels they already trust.
How we deploy
- Designed firstConversation maps, FAQ coverage, and booking flows agreed before a single line of code.
- Trained on your businessYour products, your tone, your policies. Tested in sandbox before any customer sees it.
- Production-gradeVersioned, observable, and tuned. Built to run quietly for years.
The next product, when it's ready — or built with you.
We're building deliberately. Each product earns its place by doing real work in production. The second won't arrive until it's worth your time.
But not every business needs the same thing. If you have a specific problem in mind — a workflow, a tool, an interaction your team keeps wishing for — we'd like to hear about it. The next product we build might be yours.